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Last updated: January 2026

At FlexPools, privacy is treated with the same level of care, precision, and attention to detail that defines our products.
This Privacy Policy explains how we collect, use, and protect personal information when you visit www.myflexpools.com or interact with us digitally.

 

 

1. Information We Collect

 

To provide a seamless and refined experience, we may collect certain information, including:

Information You Provide

• Full name

• Email address

• Phone number

• City and state

• Details submitted through contact or quote request forms

Automatically Collected Information

• IP address

• Browser and device type

• Pages viewed and time spent on the site

• Traffic sources and general usage patterns

This data helps us understand how our website is experienced and how we can improve it.

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2. How We Use Your Information

 

Your information is used exclusively to:

• Respond to inquiries and personalized quote requests

• Communicate regarding FlexPools products and services

• Enhance website performance and user experience

• Analyze traffic and engagement trends

• Support marketing and advertising efforts

• Comply with applicable legal requirements

 

FlexPools does not sell personal information in exchange for money. However, certain uses of analytics, advertising cookies or similar technologies may be considered “sharing,” “sale” or targeted advertising under some state privacy laws. Where applicable, users may opt out through our Privacy Settings tool or privacy request form.

We and our service providers may use cookies, pixels and similar technologies to operate the website, remember preferences, understand website usage, measure performance and support advertising activities.

These technologies may collect information such as IP address, device identifiers, browser information, pages viewed, interactions and referring sources.

Depending on applicable law, certain analytics or advertising activities may be considered “sharing” of personal information or processing for targeted advertising. You can manage available choices through the Privacy Settings tool on our website or submit a privacy request through our Do Not Sell or Share My Personal Information page.

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2. How We Use Your Information

 

Your information is used exclusively to:

• Respond to inquiries and personalized quote requests

• Communicate regarding FlexPools products and services

• Enhance website performance and user experience

• Analyze traffic and engagement trends

• Support marketing and advertising efforts

• Comply with applicable legal requirements

FlexPools does not sell personal information.

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4. Service Providers and Third Parties

 

FlexPools may disclose personal information to service providers and third parties that help us operate our business, including:

• Wix, for website hosting, forms and infrastructure

• Analytics providers, such as Google Analytics

• Advertising and social media platforms, such as Meta

• Email, communication and customer-management providers

• Professional advisers and service providers

• Government authorities when disclosure is legally required

These parties may process information according to their role, contractual obligations and applicable privacy policies.

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5. Data Security

 

We apply industry-standard technical and organizational measures to safeguard personal information against unauthorized access, misuse, or disclosure.

While no digital environment can be guaranteed 100% secure, we continuously work to maintain a high level of data protection.

 

6. Data Retention

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We retain personal information only for as long as reasonably necessary to respond to inquiries, prepare quotes, maintain business records, fulfill legal obligations, resolve disputes and support the purposes described in this Privacy Policy. Retention periods may vary depending on the type of information and applicable legal requirements.

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7. Your Privacy Rights

 

Depending on your place of residence and applicable law, you may have the right to:

• Confirm whether we process your personal information

• Request access to or a copy of your information

• Request correction of inaccurate information

• Request deletion of certain information

• Opt out of sale, sharing or targeted advertising

• Request portability of your information

• Appeal a decision regarding a privacy request

• Exercise your rights without discrimination

Privacy requests may be submitted through our Do Not Sell or Share My Personal Information page or by emailing info@myflexpools.com. We may request information necessary to verify your identity and process the request.

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8. State Privacy Rights

 

Residents of California, Texas and other states may have additional privacy rights under applicable state law. FlexPools will process valid requests in accordance with the law applicable to the individual and the business.

California residents may have rights under the California Consumer Privacy Act, as amended, including rights to know, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information and receive equal service when exercising their rights.

Texas residents may have rights under the Texas Data Privacy and Security Act, including rights to access, correct, delete and obtain a copy of personal data, and to opt out of targeted advertising, sale of personal data and certain profiling.

If a request is denied, eligible consumers may appeal the decision by contacting info@myflexpools.com with the subject line “Privacy Request Appeal.”

 

9. Children’s Privacy

 

FlexPools’ website is intended for a general audience and is not directed to children under the age of 13.
We do not knowingly collect personal information from minors.

 

10. Policy Updates

 

This Privacy Policy may be updated periodically to reflect changes in practices or regulations.
Any updates will be posted on this page with a revised effective date.

 

11. Contact

 

For questions regarding this Privacy Policy or how your information is handled, please contact:

FlexPools
Email: info@myflexpools.com
United States

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