Last updated: January 2026

Welcome to FlexPools. These Terms & Conditions (“Terms”) govern your access to and use of our website, services, products, and any requests submitted through our website. By accessing this website or submitting a request for a quote, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

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1. Company Information

 

FlexPools is a design and manufacturing company specializing in high-end above-ground and modular pool solutions (“Products”), including fabrication, delivery coordination, and optional installation services.

All services are provided subject to availability and project-specific conditions.

 

2. Request a Quote (No Online Checkout)

 

Submitting a Request a Quote through our website does not constitute a purchase, contract, or binding agreement.

• All quotes are non-binding estimates based on the information provided by the client.

• Final pricing, scope, specifications, and timelines are confirmed only through a written proposal or agreementissued by FlexPools.

• Quotes may change due to site conditions, customization requests, material availability, labor costs, or regulatory requirements.

FlexPools reserves the right to decline any project at its sole discretion.

3. Product Scope – Above-Ground Pools

FlexPools products are above-ground or surface-mounted pool systems, including modular and custom-fabricated designs.

Clients acknowledge that:

• Above-ground pools differ structurally and visually from in-ground pools.

• Site preparation requirements vary by location.

• Final appearance and performance depend on proper installation, surface conditions, and maintenance.

4. Fabrication & Custom Manufacturing

Many FlexPools products are custom-fabricated.

• Fabrication begins only after written approval and receipt of the required deposit.

• Custom products cannot be canceled, modified, or refunded once fabrication has started.

• Minor variations in materials, finishes, colors, or components may occur due to manufacturing processes or supplier availability.

5. Lead Times & Scheduling

All lead times provided are estimated, not guaranteed.

Delays may occur due to:

• Custom fabrication

• Supply chain disruptions

• Weather conditions

• Permit approvals

• Site readiness

• Third-party contractors or carriers

FlexPools is not liable for delays beyond its reasonable control.

 

6. Deposits & Payments

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• A non-refundable deposit is required to initiate fabrication and/or reserve installation scheduling.

• Remaining balances are due according to the terms outlined in the written proposal or agreement.

• Failure to make payments on time may result in project delays, suspension, or cancellation.

Deposits are applied toward the total project cost and are non-refundable, except as explicitly stated in writing.

 

7. Installation Services

 

Installation services, when offered, may be performed by:

• FlexPools

• Authorized partners

• Third-party contractors

Clients are responsible for:

• Providing safe and unobstructed site access

• Ensuring the site meets structural and surface requirements

• Confirming utility locations and clearances

FlexPools is not responsible for:

• Pre-existing site conditions

• Structural issues unrelated to the pool system

• Landscaping, decking, electrical, plumbing, fencing, or ancillary work unless explicitly included in writing

 

8. Permits & Municipal Approvals

 

Permits, zoning approvals, HOA approvals, and code compliance vary by jurisdiction.

Unless explicitly stated in writing:

• The client is solely responsible for obtaining all required permits and approvals.

• FlexPools does not guarantee permit approval or regulatory acceptance.

Delays or denials related to permits do not constitute grounds for cancellation or refund.

 

9. Warranties

 

FlexPools provides limited warranties on certain components as outlined in the applicable product documentation or agreement.

Warranty coverage:

• Applies only to normal residential use

• Does not cover misuse, abuse, improper installation, unauthorized modifications, or lack of maintenance

• May exclude labor, transportation, or removal costs unless specified

Third-party components may carry separate manufacturer warranties.

 

10. Limitation of Liability

 

To the maximum extent permitted by law:

• FlexPools shall not be liable for indirect, incidental, consequential, or special damages.

• Total liability shall not exceed the amount paid by the client for the specific product or service giving rise to the claim.

 

11. Intellectual Property

 

All website content, designs, images, renderings, text, logos, and product concepts are the intellectual property of FlexPools and may not be copied, reproduced, or used without prior written consent.

 

12. Privacy

 

Use of this website is also governed by our Privacy Policy and Do Not Sell My Personal Information notice, which are incorporated into these Terms by reference.

 

13. Governing Law

 

These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict of law principles.

 

14. Changes to These Terms

 

FlexPools reserves the right to update or modify these Terms at any time. Changes will be effective upon posting on the website.

 

15. Contact Information

 

For questions regarding these Terms, please contact:

FlexPools
info@myflexpools.com